CalCannabis Cultivation Licensing
1220 N Street, Sacramento, CA 95814
1-833-CALGROW (1-833-225-4769)
calcannabis@cdfa.ca.gov
CalCannabis Newsfeed

We're Here to Help: An Important Message for our Cannabis Farmers

Karen Ross, Secretary, California Department of Food and Agriculture

Richard Parrott, Director, CDFA's CalCannabis Cultivation Licensing Division

March 24, 2020

The coronavirus disease (COVID-19) is impacting farmers and their families, governments, businesses, schools, and others around the globe in unprecedented ways. We know that as our state’s valued cannabis cultivators, you are relying on us to help you navigate through this challenging time, and we want to assure you we are here to help.

Licensed Cannabis Farmers Are Deemed "Essential"

On Thursday, March 19, 2020, Governor Gavin Newsom issued a stay-at-home order to protect the health and well-being of all Californians and to establish a consistent approach across the state to slow the spread of COVID-19. This order went into effect on Thursday, March 19, 2020, and is in place until further notice.

The order identifies certain services as essential, including food, prescriptions, and healthcare. These services can continue despite the stay-at-home order. Because cannabis is an essential medicine for many residents, cannabis licensees may continue to operate, as long as your operations comply with local rules and regulations.

Any licensee who continues to operate must adopt social-distancing and anti-congregating measures and must follow the CDC's Interim Guidance for Businesses and Employers to Plan and Respond to Coronavirus Disease 2019 (COVID-19) at all times.

We're Here and Ready to Assist You

The staff at the California Department of Food and Agriculture (CDFA) and CDFA’s CalCannabis Cultivation Licensing Division are working diligently around the clock to maintain the services and customer support that you have come to expect from us. Here is a partial list of some of the services we are still providing to our cannabis cultivation community:

  • Accepting and processing cannabis cultivation license applications
  • Issuing licenses, renewing licenses, and processing license amendments
  • Responding to calls to our 1-833-CALGROW phone line and via our CalCannabis@cdfa.ca.gov email account
  • Addressing complaints received via our 1-833-WEEDTIP hotline and our CalCannabis_enforcement@cdfa.ca.gov email account
  • Collaborating with Governor Newsom’s office and the California State Legislature on new and pending legislation specific to cannabis cultivation
  • Maintaining and protecting our licensing system and related software
  • Responding to inquiries about the California Cannabis Track-and-Trace Metrc system received at our 1-833-CALGROW phone line and via the CalCannabis@cdfa.ca.gov or support@metrc.com email accounts
  • Scheduling appointments for cannabis farmers to make cash payments in our Eureka and Sacramento cash-collection centers
  • Updating and distributing cannabis cultivation licensee data in weekly emails

Please continue to reach out to us if you have questions or concerns. And we will continue to keep you informed as new developments arise as a result of this global pandemic.

Stay Connected

If you have not yet signed up for our "CalCannabis News and Updates" email alerts, we encourage you to subscribe now.

Also consider following us on one or all of our CalCannabis social media channels: Instagram, Facebook, and Twitter.

For up-to-date information and guidance on COVID-19, please visit California's one-stop COVID-19 website: covid19.ca.gov.

We're all in this together. And CalCannabis is here to help.


CalCannabis Cultivation Licensing is a division of the California Department of Food and Agriculture. For more information on the state’s commercial cannabis cultivation licensing process, please call toll-free 1-833-CALGROW (1-833-225-4769) or send an email to calcannabis@cdfa.ca.gov.